Dock & Door Tec is built on the simple principle that our customers deserve the best. So how did we get to where we are today? By providing great customer service and the top solutions in an ever-changing industry. Here’s our story:
Founded in 2006, Dock & Door Tec has gone through several phases of growth and continues to gain market share because of our constant desire to be innovative, improve internally and provide value-based solutions for our clients.
The company was started by Jay Anderson, an industry expert with a unique industry background. Starting as an apprentice service technician for Paul Reilly Company in Milwaukee, he received a detailed and thorough training. For over a year, Jay trained under the direct supervision of very experienced industry-leading service technicians, all of whom have since retired.
Due to his extensive training, Jay was given an opportunity to be a lone employee in a branch office in Lacrosse, WI. Frequently attending service training schools for product lines of Serco, Rytec, PFlow, Dynaco and more provided him with more training and industry knowledge than most service technicians ever receive.
With a looming corporate buyout of PRC, Jay found an opportunity to take a position with a Minneapolis-based overhead door company to establish a loading dock division working with product lines such as McGuire and Blue Giant. He was sought out for a position as an operations manager position with the local Rite-Hite dealer. With a strong service background, this was a natural fit. Being able to attend many Rite-Hite & Frommelt training schools continued to strengthen Jay’s technical knowledge within the industry.
In 2006, Jay identified a need for a new industry leader that focused on client need. He founded Dock & Door Tec and returned to work as a service technician. This helped create a financially stable company. Most importantly, it allowed for the creation of one of the finest service technician training programs within the industry. Developing technicians and employees that have a deep industry knowledge and empowering them to take care of the client have been paramount to the success of Dock & Door Tec.
Dock & Door Tec was originally located out of Jay’s home. With two young children at home, this was a very short-lived arrangement. The company moved to an office in Burns Township, then to a rental property in Anoka, and finally to the current home, a purchased property in Nowthen Industrial Park located in Elk River, MN. Future growth plans are in the works.