Service Technician - West Metro
Job description:
Are you a skilled, mechanical technician looking for a rewarding career? Whether you're experienced or new to the industry, Dock & Door Tec wants you on our growing Team! No two days are the same, our techs enjoy a variety of duties focused on commercial & industrial dock levelers, specialty doors (high-speed, fire and custom solutions), overhead doors and much more. Our best techs work safely and with immense pride in our brand!
As a Tech located in the West Metro, you can start your day from your home in a company-provided vehicle--we can be flexible depending on your location & our client's needs. You'll end your day at home with local travel as Dock & Door Tec services the state of Minnesota, although most of our client work is in the Twin Cities Metro area.
Who We Are:
We are an established owner-operated company with exciting growth plans throughout Minnesota, Western WI, the Dakotas and Northern IA. Our continued successful growth will be realized by continuing to acquire cream of the crop employees that will help us attract and secure new clients, offer new problem-solving products, provide the highest quality service, establish satellite locations and embrace continuous improvement within the organization.
Our clients include users of material handling services and products in all types of industries as well as property managers and building owners. We are a true solutions-based company that puts a premium on partnerships with our commercial clients. Because of that, it doesn’t take long for our customers to see the difference between us and our competition.
Our high level of training offers a much deeper understanding of our products and the equipment we service. We combine on the job training with office-based, factory, and industry training to ensure that our technicians are the experts in our field.
Job Summary:
The Service Technician is responsible for maximizing client satisfaction by providing safe, world-class technical repairs, installation and maintenance. The Service Technician is responsible for efficient and effective time management while providing troubleshooting, repairs, maintenance and installation of loading dock equipment, commercial doors and warehouse equipment.
Essential Functions
The primary duties and responsibilities of the Service Technician consist of but are not limited to:
Qualifications
Requirements
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Expected hours: No less than 40 per week
Benefits:
Work Location: On the road
How Do I Start My Career with Dock & Door Tec?
If you believe that you are right for this career and we are the right company for you, please apply now by using the form below.
You can also give us a call at 763-753-0792 or send your resume to [email protected].
Are you a skilled, mechanical technician looking for a rewarding career? Whether you're experienced or new to the industry, Dock & Door Tec wants you on our growing Team! No two days are the same, our techs enjoy a variety of duties focused on commercial & industrial dock levelers, specialty doors (high-speed, fire and custom solutions), overhead doors and much more. Our best techs work safely and with immense pride in our brand!
As a Tech located in the West Metro, you can start your day from your home in a company-provided vehicle--we can be flexible depending on your location & our client's needs. You'll end your day at home with local travel as Dock & Door Tec services the state of Minnesota, although most of our client work is in the Twin Cities Metro area.
Who We Are:
We are an established owner-operated company with exciting growth plans throughout Minnesota, Western WI, the Dakotas and Northern IA. Our continued successful growth will be realized by continuing to acquire cream of the crop employees that will help us attract and secure new clients, offer new problem-solving products, provide the highest quality service, establish satellite locations and embrace continuous improvement within the organization.
Our clients include users of material handling services and products in all types of industries as well as property managers and building owners. We are a true solutions-based company that puts a premium on partnerships with our commercial clients. Because of that, it doesn’t take long for our customers to see the difference between us and our competition.
Our high level of training offers a much deeper understanding of our products and the equipment we service. We combine on the job training with office-based, factory, and industry training to ensure that our technicians are the experts in our field.
Job Summary:
The Service Technician is responsible for maximizing client satisfaction by providing safe, world-class technical repairs, installation and maintenance. The Service Technician is responsible for efficient and effective time management while providing troubleshooting, repairs, maintenance and installation of loading dock equipment, commercial doors and warehouse equipment.
Essential Functions
The primary duties and responsibilities of the Service Technician consist of but are not limited to:
- Efficiently and safely make repairs and identify proactive preventative maintenance needs on equipment (doors, docks, restraints, etc.)
- Provide expert advice and recommendations to clients while onsite to exceed their needs
- Read work orders or receive oral instructions to determine work assignments or material or equipment needs.
- Properly weld equipment that we service and install at a certified standard
- Troubleshoot electrical control wiring issues
- Performs work at a level which will uphold our lifetime guarantee on workmanship (when applicable) while remaining within the scope of the work
- Communicates with scheduler/dispatcher as required throughout the day (maintains schedule adherence)
- Complete work order with Brand, Model, Serial# (if applicable), Target Time and part numbers for additional work, if required.
- Manages indirect work efficiently (loading, pre-trip, etc.)
- Seeks out sales opportunities and submits opportunities.
- Communicates appropriate client information to sales, service and admin staff
- Provides proper truck management including cleanliness, organization and notifies manager if there are equipment or fleet issues.
- Move freight, stock, or other materials to and from storage or loading areas, loading docks, by hand or using forklift or other equipment.
- Turns in complete, orderly & clean paperwork/computer work
- Adheres to all company policies, procedures, and business ethics codes
Qualifications
- Prefer at least 1 year of work experience in skilled labor, trades, welding or similar environments
- Class A Driver’s License, or ability to obtain Class A
- Experience driving a forklift and/or ability to become forklift certified
- High mechanical aptitude
Requirements
- Ability to work 7 am – 4:30 pm M-F
- Willingness to travel and work occasional odd-hours and/or weekends to meet client needs and for educational opportunities, occasional overnights, available for emergency service calls as needed
- Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials, sometimes in small and/or confined spaces.
- Maintain accident and incident free, safe, courteous and conscientious driving record
- Must be able to lift at least 100 pounds and able to work from heights of 20 to 100’
- Dependable, reliable and responsible for completing daily tasks
- Safety oriented within the operation of forklift, hoists, lifts or other moving or lifting equipment.
- Understands basic electrical concepts and troubleshoots electrical control wiring
- Understands OSHA requirements as they pertain to our industry and clients
- Ability to prioritize tasks to meet daily needs
- Ability to follow established processes with a sense of urgency
- Flexible, willing to help and support D&DT team in a variety of tasks
- Friendly, professional demeanor
- Willingness to learn and adapt new technology and techniques to better self, coworkers and the company
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: $25.00 - $40.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- Day shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
- Year round work
Work Location: On the road
How Do I Start My Career with Dock & Door Tec?
If you believe that you are right for this career and we are the right company for you, please apply now by using the form below.
You can also give us a call at 763-753-0792 or send your resume to [email protected].
