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Whether it’s malfunction or misalignment, many service calls we receive at Dock and Door Tec can be avoided. We’ve gathered 5 of our top service call culprits that cause operator and equipment damage as well as affect the entire facility’s efficiencies and safety.
1. Overhead Doors
2. Debris
3. Obstructions
4. Bumpers
5. Slide Locks
 
While some of these reminders may seem minor, they can trigger other, more significant issues that lead to inoperability. Often, the reason a dock door does not operate properly is a simple one that can be addressed in-house, saving you time and money.

Servicing a door spring brings a multitude of safety risks to you and your team. Combine this with an out of adjustment spring and employee risk is multiplied.
 
Common hazards include:

• Spring Adjustments – Over the life of the spring door, spring adjustments are necessary to keep the doors operable. When your doors are used at a high frequency and springs are not adjusted properly, your employees face operational dangers every day.  
• Springs used for Counter-balance - Mechanical equipment, such as a door using springs as counter-balance, is a danger when binding, added weight or resistance, worn parts or damage prevents a door from operating properly.
  
  With every cycle (defined as one open/close) the employee must take physical action twice. Any deficiency in the operation will require greater effort by the employee, which could result in pinched fingers and injured shoulders, neck, back or worse.
  
  Even doors with powered operators have a higher risk when spring counterbalanced. The motors on operators often will overcome an out of adjustment door spring. Some can even lift a door with a broken spring. As the motor cannot hold that much weight, the door could crash causing catastrophic results. https://www.youtube.com/watch?v=Y3BxH4VGwBg​