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Blog

Top 3 Questions we get from Clients

8/14/2023

 
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Based on common sales inquiries, here are the top three questions we receive:
​
  1. How much will it cost?
    As the client, you want to know the cost implications of having to repair or replace before committing to the service. We understand. This question is brought up often and is discussed with your local D&DT account manager who can analyze the specific needs and requirements with you. As a result, this provides a more accurate cost estimate.

  2. How long will the repair or replacement take?
    We’d like to say you decide but the reality is the length of replacement time is dependent on these
    two factors:
    - Product availability
    - Existing commitments
    Thankfully, we are manufacturer agnostic so we may have multiple resources for replacement parts resulting in a reduced wait time.

  3. What is the warranty?
    Warranty is another top question that we receive from clients. They want to ensure that they are protected just in case there are any issues down the road. Manufacturer offered warranties can vary when it comes to the terms and different types of equipment. Dock & Door does provide a lifetime workmanship guarantee; our work will last as long as the product does.

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Dock & Door Tec
Serving Minnesota, Wisconsin, Iowa, North Dakota & South Dakota
  • Home
  • About
    • Accreditation
    • Community
    • Our Story
    • Our Team
    • Case Studies
    • Testimonials
    • The Dock & Door Tec Difference
  • Career Opportunities
    • Service Coordinator
    • Service Technician
  • Services
    • Springless Solutions
    • Enlarged Openings / Concrete Work
    • Facility & Equipment Analysis
    • Fire Door Drop Testing
    • Loading Dock Equipment Installation
    • Loading Dock Repair
    • Proactive Maintenance
    • Service Areas
    • Request Service
  • Equipment
    • Dock Locks (Truck Restraints) >
      • Impact
      • Non-Impact
      • Non-Conventional
      • Wheel Chock Systems
      • Pit Hooks
    • Fans & In-Plant Equipment >
      • HVLS Fans
      • HVHS Fans
      • Trailer l Dock Fans
      • Lifts, Various
      • Vertical Reciprocating Conveyor
      • Mezzanine Platform
    • Industrial / Commercial Doors >
      • High Speed Fabric Doors
      • Security High Speed
      • Rubber Doors
      • Fire Door
      • Rolling Steel
      • Impactable Dock Doors
      • Cooler / Freezer
      • Fabric Roll-Up
      • Impact / Traffic / Bump
      • Overhead / Sectional Doors
      • Operators / Activation
      • Air Curtains / Screen & Bug Doors
      • Strip Doors
      • Door Entrapment Protection
      • Door Protection
      • Overhead Door Upgrades
    • Loading Dock Levelers & Lifts >
      • Hydraulic Levelers
      • Air Powered Levelers
      • Mechanical Levelers
      • Edge of Dock Levelers
      • Cold Storage Telescoping Lip / Vertical Storing & Rail Car Levelers
      • Dock Lifts
      • Dockboards, Dockplates & Dock Ramps
      • Bumpers
    • Loading Dock Seals & Shelters >
      • Dock Seal & L-Pad Seal
      • Soft-Sided & Rigid Shelters
      • Specialty Enclosures
      • Under-Leveler Dock Seal
      • Rain Stops l Canopies
    • OEM & Aftermarket Parts
    • Safety / Energy / Security / Employee Comfort >
      • Energy Saving / Employee Comfort
      • Security Solutions
      • Safety Straps / Barrier Systems
      • Dock Lights & Communication Lights
      • Trailer Stands
    • Yeti Snow Removal
  • Markets
    • Food & Dairy
    • School Districts
    • General Contractors & Architects
  • Blog
  • Contact